Privacy Policy

Effective Date: 01 January 2024

Welcome to www.bookntour.com, operated by Planaltos e Enseadas LDA, a tour operating company based in Portugal. At bookntour.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when you visit our Website or use our services.
Information We Collect
When you visit our Website or use our services, we may collect various types of personal information from you, including but not limited to:

– Contact Information: such as your name, email address, phone number, and mailing address.
– Booking Information: such as details of tours, accommodations, transportation, and activities booked through our Website.
– Payment Information: such as credit card details or other payment information required to process transactions.
– Device and Usage Information: such as your IP address, browser type, device type, operating system, and browsing behavior on our Website.
– Location Information: such as your approximate location based on IP address or GPS data when using location-based services.
– Communications: such as any correspondence or communications you send to us, including emails, feedback, and inquiries.
How We Use Your Information

We may use the personal information we collect from you for various purposes, including but not limited to:

– Providing and managing our services, including processing bookings, reservations, and payments.
– Communicating with you about your bookings, inquiries, and customer service requests.
– Personalizing your experience on our Website and tailoring our services to your preferences and interests.
– Analyzing trends, monitoring Website usage, and improving our Website, products, and services.
– Marketing and promotional purposes, including sending you newsletters, special offers, and other marketing communications.
– Complying with legal obligations and protecting our rights and interests, including preventing fraud and abuse.

Information Sharing and Disclosure

We may share your personal information with third parties for various purposes, including but not limited to:

Service Providers: We may engage third-party service providers to assist us in providing and managing our services, such as payment processors, IT providers, and marketing agencies.

Business Partners: We may share your information with our business partners, affiliates, and collaborators for joint marketing or promotional activities.

Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

You may have certain rights and choices regarding your personal information, including the right to access, correct, or delete your information, the right to object to certain processing activities, and the right to withdraw consent where applicable. For more information about your rights and how to exercise them, please contact us using the contact details provided below.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting the updated version on our Website and updating the "Effective Date" at the top of this page.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: contact@bookntour.com